Alternate Site Retrieval Scope

PDX Workstation Config

Alternate Site Retrieval Scope

The Alternate Site retrieval scope is a free-format path that your system administrator defines. You set up the retrieval scope based on which Alternate Site tasks you want to be able to process at a given workstation.

For example, you can create a retrieval scope for your chain using a high level chain ID, and narrow the scope based on regional and district designations. The retrieval scope would be constructed as follows: [chain ID].[region ID].[district ID].[store ID].

·       Chain ID = ABC Pharmacy

·       Region ID = 1 through 5

·       District ID = 1 through 5

·       Store ID = 1 through 50

If you only want stores in the same district to process Alternate Site tasks for one another, you would enter the retrieval scope path at each store as follows: ABC Pharmacy.1.1. For this example, the stores are located in region 1, district 1. For your stores located in region 1, district 2, you would enter the retrieval scope path at each store as follows: ABC Pharmacy.1.2. However, if you want all stores in region 1 to process Alternate Site tasks for one another, you would enter the retrieval scope path at each store as follows: ABC Pharmacy.1.

If you have a single chain-wide call center where you want to process Alternate Site tasks for all of your stores, you would enter the retrieval scope path at the call center as follows: ABC Pharmacy.

See Also

Workstation Configuration Overview