Table of contents
- IPFX Live Desktop
- About This Guide
- What is IPFX Live Desktop?
- Before You Begin
- How to Start
How to Use
IPFX Phone Control Toolbar
- What are locations?
- Setting your location in IPFX Live Desktop
- Returning from a location
- Setting another extension's location
- Entering Operator Instructions
- Editing your Location settings in Live Desktop
Changing your extension's properties
- Details Button
- Viewing Queue Properties
- Setting up your mailbox phone numbers
- Groups Tab
- Viewing Site Specific Details
- PABX Tab
- Call Profiles
- What is Voicemail?
- Voicemail Icon
- Voicemail Toolbar / Playback Controls
- Other Voicemail Folders
- To view new/saved/deleted/future voicemail messages
- Opening a Voicemail Message
- Deleting a Voicemail Message
- Quick Notification of Voicemail Messages
- Remote Voicemail Access
- Forward to Voicemail
- Send a message
- What is the Directory?
- Dialing from the directory
- Changing a Location
- Dialling Other Available Numbers
- Setting a Callback
- Send an Email message from the Directory
- Extension Properties
- View Extension Images
- Customized Printout
- Print Preview
- Customizing the Directory in your IPFX Client
- Filtering the Directory
- Company Directory
- Personal Directory
- What is a Queue?
- Viewing Queues
- Viewing Queue Agents and Call Flow
- Viewing Queue Calls
- Queue Pickup
- Last Agent to Log out of Queue Notification
- Queue Hold
- Queue Control
- Queue Properties
- Work Time
- Using locations
- IPFX Telephony Group Shortcuts
- Main Window
- Activating the IPFX Live Desktop Popup Screen
- IPFX Phone Control Toolbar
- What is the easiest way to change my Location?
- How do I revert back to only viewing the Tool Bars after Ive been in a full screen?
- How do I Delete an Extension (Icon) from my Side Bar?
- What is the easiest way to tell if I have any New messages?
- Can I Record my greetings using IPFX Live Desktop?
- Can I listen to Another Extensions messages?
- How do I change Another Extensions Location?
- What does it mean if some of the Icons in the Top Tool Bar are grey?
- How do I Close IPFX Live Desktop?
- Insight - Viewing Extension Details and Appointments
- Suppressing Voice Capture