Table of contents
- IPFX for Lotus Notes
- Introduction
- Before You Begin
- How to Start
- Using locations
- IPFX for Lotus Notes bookmarks
- Voicemail Messages
- Popup Screen
- Wrapup Codes
- Changing your extension's properties
- Call Profiles
- Directory
-
IPFX Extensions Shortcut Toolbar
- Viewing the Extensions Shortcut toolbar
- Adding Extensions or Queues to your Extension Shortcut Toolbar
- Adding Personal Contacts to your Extension Shortcut Toolbar
- Adding Company Contacts to your Shortcut Bar
- Dialling from your Extension Shortcut Bar
- Setting Maximum Extensions per Toolbar
- To view an Extension/Queue Location
- To view Extension/Contact/Queue Properties
- Queues
-
Call Control
- Dial/Making an Outbound Call
- Recently Dialled Numbers
- Answering a Call
- Hangup/Completing a Call
- Transferring a Call
- Complete Transfer
- Cancel Transfer
- Hold
- Resume
- Queue Hold
- Queue Resume
- Hold For
- Pickup
- Monitor
- Intrude
- Forward to Voicemail
- Dialling from your Lotus Notes Address Book
- Send a message
- Record
- Work Time
- Reports
- CTI Options
- Resize
- Queue Notes
- Insight - Viewing Extension Details and Appointments
- Suppressing Voice Capture
- Notes