Amicus can be customised to suite restaurants, cafes, and bars. Amicus Hospitality is, by default, customised for a restaurant environment. The Hospitality suite comes with a pre-configured database that contains features and functions that are widely used in hospitality environments.

This page provides a 'To-Do' list on how to configure Amicus to suite your business needs. 

To-Do List

Below is a list of things to do to customise Amicus to suite the needs of your business.

Products

• The base cost and sell prices of each product have only been estimated. Change them to your businesses actual cost and sell prices. You can change individual products prices from the Add/Edit Products screen or you can bulk change (recommended option) product prices from the Bulk Price Change dialog.
• Change the size of the placeholder products, i.e. the kegs of beer and casks of wine, to the size used in your business. Refer to the Components page for details on how to configure product components.
• Remove any products from the database that you do not sell. You will need to firstly remove the product from the Menu. A guide on how to do this can be found on the Edit Meal Order Menu page. Once the product has been removed from the menu you can delete the product from the database via the Add/Edit Products screen.
• Add new items that you sell that are not included in the database. Refer to the Add/Edit Products page for details on how to add products to your database.
• Take pictures of your stock, import them into Amicus, and associate them with products. (Images should have about a 2.36:1 aspect ratio, e.g. 354x150 pixels). Refer to the Product Images page for details on how to assign images to your products.

More information regarding the products that have been added to the hospitality database can be found on the Product Templates page.

 

Access Codes

 

• Amicus includes roles for common staff types. Each staff member’s details should be added to the database. A role should be assigned to each staff member, and their name and default access codes should be changed. A guide on adding staff members and roles can be found on the Add/Edit Staff Details page and the Roles page.

Refer to the Access Codes page for the staff member accounts and roles that have been added to the hospitality database.

 

Table Service Areas

 

• The default service areas will need to be changed to match your business requirements. You may also need to add new areas/tables to the database. Refer to the Areas page for information on how to add areas to your database or edit existing areas to suit your business. Each area can be displayed either graphically or as a list. You will also need to configure the number of diners that each table can seat.

Refer to the Table Service Areas page for more details on the Areas and Tables that have been added to the Hospitality database.

 

Product Pad

 

• Customise the product pad to display the categories and products you business will sell most frequently. You will also need to configure the product pad to include commonly used functions. The Managing Product Pad Pages page. 

Refer to the Product Pad Template page for more information regarding the product pad that has been configured on the template database.

 

Printers

 

• Two default printers have been created: Bar and Kitchen.
• Meal Order Menu Items have been set up to print to the correct printer i.e. Drinks to the bar printer and food to the kitchen printer.

You will need to set up the Bar and Kitchen printers and create and configure any other printers you may have so that they match the configuration of your business. A guide on how to configure printers can be found on the Add Areas and Tables page as well as the Area Coordinated Printing page.

 

Suppliers

 

• Three suppliers have been created: a Food Produce Supplier, a Coffee Supplier, and a Liquor Supplier.
• Products have been linked to their relevant supplier. E.g. Liquor items are linked to the liquor supplier, coffee items have been linked to the coffee supplier etc.

You will need to add the suppliers that supply products to your business and then link them to the products they provide. Refer to the Add/Edit Suppliers page for details on how to add or edit suppliers to your database. The Add/Edit Products page will also assist you in linking products to specific suppliers.

 

Booking Module

 

• Restaurant location: Three default function rooms of capacity 100 have been created: Function Room 1, Function Room 2, and Function Room 3.
• These can each be booked for two time slots daily: Days from 11AM – 4PM and Nights from 6PM to 12PM.

Change the size of the function rooms to suite your business needs and create time slots for the time that they are availible to be booked. A guide on the booking module and how to configure function rooms and time slots can be found on the Booking Module page.

 

Discounts

 

• There are two default Discount Types that have been included in the hospitality database. The discount types are: Staff and Manager Discounts.
• Three default discounts: Staff 50% (e.g. for staff food / drinks etc), Manager 50%, Manager 100%
• These are all accessible from the Sale Screen and can be applied at the time of sale.

You will need to add new discounts and discount types as necessary or edit the existing discounts to match what is required for your business. Refer to the Add/Edit Discounts page for information on how to add new discounts and discount types into your Amicus database.

 

Promotions

 

• Two promotions have been created within the template database: A 'shopper docket' type promotion where when the customer buys one meal they get the second meal for $8, and another promotion where if the customer buys a slice of cake they will receive a small coffee for free.

You will need to edit the existing promotions, and add new ones as necessary. You may like to change the times at which the promotions are active, and the products that are included.

 

Refer to the Promotional Pricing page for details on how to configure promotions to meet the needs of your business.

 

Sandwiches

 

• Fresh and toasted sandwiches can be created. 1 meat, 1 cheese, and four salad toppings are included for free by default, with additional toppings incurring an extra charge (see picture below).

 

Figure : Toasted Focaccia example

You will need to add different types of sandwiches, and any other toppings and sauces your business may have. You should change the number of free toppings allowed based on your business requirements and consider removing the more expensive items from the free list.

 

Refer to the Edit Meal Order Menu page for further details regarding the configuration of the meals that your business offers.

 

Problems

 

• A list of example problems has been added into the hospitality database. You will need to alter these to suite the needs of your business.
• Amicus allows you to add common problems to the system so that problems can be quickly and efficiently addressed. 

A guide on how to add and edit problems can be found on the Add and Edit Problems and Add/Edit Problem Types pages.

 

Time Schedules

 

• A time schedule has been added to suit a standard pub. This includes Breakfast: 5AM - 11 AM, Lunch: 11 AM – 2PM, Afternoon: 2 PM - 6 PM, Dinner: 6 PM - 9 PM, Evening: 9 PM onwards.

• A happy hour schedule has also been included: Happy hour from 7PM – 8PM Friday nights.

Refer to the Managing Time Schedules page for more information on how to configure time schedules for you business.

 

Customising Settings

 

To customise the settings based on the environment that your business is operating in select Meal Order Module from the Amicus Toolbar and then click on Settings (as shown in the image below). 

Selecting settings will then open up the General tab as shown below.

If you run a cafe change the Starting Category and Bar Service Category options to Cafe.

If you run a bar change the Starting Category and Bar Service Category to Bar.

If you wish to change back to Restaurant settings, change the Starting Category and Bar Service Category to Restaurant > Bev.

See Also