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Glossary Item Box
Introduction
This section is designed to assist standard users in the retail industry, to learn the basics of operating Amicus. Some of the advice given below will be more or less relevant to your individual situation and will depend on your individual configuration and hardware.
As a standard user, there are a few common tasks which you will likely be required to perform, as follows;
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Step 1 - Getting Around - Most standard users will have access to a variety of screens. The most common of which is the "Main Screen" . From here, you will be able to access all other Amicus functionality, provided that you have sufficient security rights to do so. Refer to the Managing Roles article for more information on security rights. If you are new to Amicus, it is recommended that you read the article Main Screen , once you are happy with navigating your way around the main screen, please continue reading.
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Step 2 - Sales - Now that you know how to access the various screens in from the Main Screen, it is time to learn a little bit about how to make sales. Making sales will likely be the most important aspect of the system to learn. Sale creation is designed to be extremely easy with the only base requirements being that you add items to the sale, select a payment method (such as cash or cheque) and end the sale. Depending on your individual business needs, you may also be required to interact with other devices such as EFTPOS terminals, or record additional information. To assist you to learn about making sales, we have included some practical 'How To' guides which you should now read. Please select articles from the following list that relate to your business needs;
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How to make a basic sale (recommended )
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How to select a method of sale finalisation ( recommended )
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How to apply a discount during a sale ( recommended )
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How to override prices ( recommended )
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How to override quantities ( recommended )
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How to select a payment type (when finalising a sale) ( recommended )
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How to enter sale payment details ( recommended )
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How to accept a split payment ( recommended )
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How to make a layby sale ( recommended for businesses that allow layby sales )
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How to reprint a receipt ( recommended )
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How to reprint an invoice ( recommended )
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How to handle prompt dialogs, when adding a sale item (I.e. Prompt for price, quantity, or description) ( recommended )
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How to select a customer (recommended for businesses that track individual customers )
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How to create a
customer during a sale (recommended for businesses that track individual
customers
)
How to override customer
names
( recommended for
businesses that track
individual customers and require a non-standard name to be recorded (such
as tradesmen recording job site
names))
How to override a
customer delivery address
( recommended for
businesses
that require changing delivery addresses to be recorded on an invoice
(such as tradesmen recording job
sites))
Step 3 - Other Documentation And Material- There are a number of
other documents designed to assist users in carrying out their primary
business roles. Refer to the Other Documents article
for a full list of these, and where you can get a copy. In regards to
your specific role, we recommend the following;
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Checkout Operator ( recommended for Supermarket like environments )
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Retail Operator ( recommended for General Retail environments (Non-Supermarket) )
Step 4
- Additional Training - Additional training can be
arranged through your dealer. Please note that a fee will apply for this
service.