How to override prices at sale time

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How to override prices at sale time
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Key Areas > Sales > Common Tasks & Practical 'How To' Guides > How to override prices at sale time

Glossary Item Box

Introduction

No matter which type of sale screen you are using, each contains the same feature for overriding prices. Please note that the screen shot used below is of the Touch Sales Screen , but the customer controls appear the same in each sale screen. Depending on the hardware that your system uses, such as a mouse, keyboard, or touch screen, will affect the way these steps are performed, so please select the option that best matches your systems configuration

Pre Condition - The process described below assumes that the sales screen has already been opened and is in its default state. In this state the sale screen will always refer to the cash customer
Step 1 - Scan a product into the sale. The price override button becomes available once the sale contains a product
Option 1 - Click the Price Override button (shown below). This will open the Override Price And/Or Quantity dialogue.
Option 2 - If you have a keyboard installed, you can also use the keyboard shortcut Alt + P to start a price override.

Figure : The price override button on the touch sale screen, located below the product entry controls

Step 2 - Navigating the Override Price And/Or Quantity dialogue

After clicking the Price Override button, the override price dialogue appears. The dialog will already have the product's current price selected. The dialogue shows the product, current price, quantity and total, and provides inputs for adjusting price or quantity. Simply type in a new price, using either a keyboard or the virtual keypad on the right of the dialog. You may also override quantity on this screen if you wish.

Figure : The price override screen