Issue:

Amicus fails to open with an 'Unable to initialise error logging' error and return to desktop

Solution:

Problem could be the following:

1.) You currently have one of the files in Amicus directory\Errorlogs open

2.) UAC is not letting you run the program properly. Right click on Amicus and 'Run as Administrator' and see if that works. If it does, then right click on the Amicus icon, go to properties and tick 'Always run as administrator'

3.) The user currently logged onto the computer doesn’t have permission to write to the Amicus folder.

Issue:

Trying to backup the database through Amicus gives you an error

Solution:

 If SQL is installed with default options, then the SQL Server service will be using the Network Service logon. Ensure the SQL Server service that is running is logging on with Local System, or an administrator account with a password.

To fix, navigate to Control Panel -> Administrative Tools -> Services. Find the ‘SQL Server’ service. Right click -> Properties, and navigate to the Log On tab. Click the ‘Local System account’. Upon saving, it will ask you to restart the SQL service to save the changes. Right click on the ‘SQL Server’ service and select ‘Restart’ to do this. WARNING: Doing this will take the database offline temporarily until the service is started again.