documentation.HELP! Amicus Documentation

Amicus

Amicus

Table of contents

• Amicus Overview
  • Industries
• Getting Started
  • Learning The System
    • I am a Standard User in the Retail Industry
    • I am a Standard User in the Hospitality Industry
    • I am a Standard User in the Fuel Industry
    • I am responsible for handling Customer Accounts
    • I am responsible for Stock Control & Maintenance
  • Getting Around
    • Main Screen
    • Other Commonly Used Screens
  • Logging In/Out and Exiting
    • Log In
    • Log Out
    • Exit
• FAQs
  • How do I display my ABN on receipts?
  • How do I launch the remote support application?
  • How do I make Amicus automatically set the “Amount Tendered” value to the sale total?
  • How do I update my Business Details?
  • How do I reprint an old Till Balance?
• Key Areas
  • Customers
    • Customer Maintenance
      • Add and Edit Customers
        • Details Tab
        • Other Info Tab
        • Addresses Tab
        • Card Tab
        • Credit Limit Tab
        • General Orders Tab
        • History Tab
        • Hire Tab
        • Repairs Tab
        • Transactions Tab
        • Prices Tab
        • Loyalty Tab
        • Standing Orders Tab
        • Contracts Tab
        • Logins Tab
      • Add and Edit Customer Groups
      • Editing Customer Details
      • Viewing Customer Details
      • Print Customer Statements
    • Common Tasks
      • Enter Multiple Sales
        • Select The Customer
        • Enter the Sales Invoice
      • Make An Order Or A Quote
        • Add A New Quote Or Order
        • Edit Or View A Quotation Or Order
        • Customer Order Allocations
      • Receive A Payment
        • Pay Single Invoice
      • Reversing A Customer Payment
      • Reversing A Customer Payment With EFTPOS
    • Customer Loyalty
      • Customer Loyalty Points Manager
      • Customer Loyalty Vouchers Wizard
      • Customer Loyalty Example
      • Customer Loyalty Card
    • Manage Customer Contracts
      • Edit Customer Contracts
      • Manage Contract Types
    • Voucher Management
      • Allocating Vouchers
      • Redeeming Vouchers
    • Search
      • Search Customers
      • Customer Listing
  • Sales
    • Main Screens
      • Fast Sale Screen
      • Invoice Sale Screen
      • Touch Sale Screen
      • Finalise Sale Screen
    • Other Screens & Specialised Dialogs
      • Detailed Cheque Dialog
      • Override Shipping Address Dialog
      • PC EFTPOS
      • Prompt For Price / Quantity / Description Dialog
      • Select Customer Dialog
      • Split Payment Dialog
      • Suspended Sales Dialog
    • Common Tasks & Practical 'How To' Guides
      • How to make a basic sale
      • How to make a sale using advanced functionality
        • How to select a customer
        • How to create a customer during a sale
        • How to apply discounts during sale time
        • How to override customer names
        • How to override delivery address
        • How to override quantities
        • How to override prices at sale time
        • How to handle prompt dialogs, when adding a sale item
      • How to make a sale using EFTPOS
      • How to make a sale using QUEST
      • How to make a sale using TYRO
      • How to finalise a sale using basic functionality
      • How to finalise a sale using advanced functionality
        • How to select a payment type
        • How to enter sale payment details
        • How to select a method of sale finalisation
        • How to accept a split payment
        • How to make a layby sale
      • How to manage current sales / invoices
      • How to reprint an invoice
      • How to reprint a receipt
      • How to process refunds and reversals
        • How to refund products
        • How to reverse a customer payment
        • How to reverse a customer payment using EFTPOS
        • How to reverse a sale
        • How to reverse a sale using EFTPOS
      • Supervisor Tasks
        • Till Actions
          • How to open a till session
          • How to close a till session
          • How to re-open a till session
          • How to perform a till cash out
          • How to perform a till cash in
          • How to balance a till
          • Using the balance till report
          • View Status of Tills
            • How to see a running balance
          • What to do if you are having trouble balancing
            • Methods and Tools to Help
      • Suspending Sales
        • How to suspend a sale
        • How to resume a suspended sale
        • How to clear a suspended sale
    • Reports
    • Trouble Shooting
  • Stock Control and Products
    • Product Maintenance
      • Add And Edit Products
        • Add and Edit Departments
        • Product Images Tab
      • Additional Product Codes
        • Tax Invoice Report
        • Invoice Screen
      • Serial Numbers
      • Fashion Industry Features
    • Pricing
      • Site pricing
      • Promo Pricing
      • Price Change dialog
      • Price Change Summary
      • Price Change Management
      • Schedule Price Change
      • Multibuy Price Change
      • Step Multibuy Price Change
      • Volume Adjustment
      • Update Pricing
      • Pricing Wizard
        • Change Type
        • Product Related Conditions
        • Other Conditions on Pricing Wizard
        • Pricing Wizard Conditions Summary
        • Adjustment in Pricing Wizard
        • Adjustment types in Pricing Wizard
        • Price Change in Pricing Wizard
        • Price Change Conditions Summary
      • Bulk Price Changes
      • Price Summary
        • Changing Multiple Items
        • Saving Bulk Price Changes
    • Stock Control
      • Auto Prompt
      • Components
        • Cocktail Example
        • Gift Hamper Example
      • Stock
      • History
      • Stock Transfer
      • Enter a Stocktake
        • Manual Stocktake
        • Starting a Stocktake
        • Restarting a Stocktake
        • Submit a Stocktake
        • Additional Features
      • Stock Transfer Receipt
      • Stock Adjustment
      • Print Labels and Barcodes
      • Remote Site Stock Level
      • Product Hiring
        • Products Hire Tab
        • Managing Hires
        • Example Product Hire
    • Search
      • Search Products
      • Product Listing
  • Suppliers
    • Add and Edit Suppliers
      • Details Tab
      • Transactions Tab Supplier
      • Orders Tab Supplier
      • Account Payment
    • Supplier Reorder
      • Ordering multiple products
      • New Supplier Code
    • Supplier Listing
      • Search Suppliers
      • Search Supplier Invoice Number
    • Common Tasks
      • Creating a Purchase Order
        • Purchase Order - Selecting the Supplier
        • Purchase Order - Enter the Products
        • Creating Stock Receipts from Orders
      • Editing Purchase Orders
      • Enter Supplier Credits
      • Enter Supplier Invoices
• Modules & Other Devices
  • Modules
    • Fuel Module
      • NBS Fuel Overview
      • The Enabler
        • Setting pump prices in the Enabler
        • Changing Fuel Prices in Amicus
        • Site Mode
      • Fuel Configuration
        • Fuel Links
          • Add Edit Product Groups
          • Stock Adjustment Type
          • Add and Edit Stocktake Type
        • Settings
        • Database Settings
      • Fuel Controls
        • Sales Screen (Touch Screen Mode)
        • Buttons
        • Pump States
        • Managing Fuel Errors
        • Fuel Prepayments
      • Making Sales
        • Processing Fuel Sales
        • Fuel Adjustments
        • Suspended Sales
        • Stacked Sales
        • 4Cents per litre discounts
      • Fuel Shifts
        • Starting
        • Ending
        • Receiving Deliveries
      • Till Actions
        • Balancing Register Options
      • Reports
        • Strip Printer
        • Fuel Specific Reports
        • Reports Linked to Fuel
      • Customer Based Pricing
        • An example in customer pricing
      • Manage Pumps Key Mapping
      • Tank Reading
    • Hospitality Module
      • Meal Order (Core)
        • Menu
          • Edit Meal Order Menu
          • Meal Order Categories
            • Add a New Category
            • Select Existing Category
            • Viewing Added Categories
            • Edit a Category
            • Remove a Category
            • Display Order of a Category
            • Show Menu Categories on Product Pad
          • Subcategories_and_Items
            • Add a Sub Category
            • Select Existing Subcategory or Menuitem
            • Viewing the Added Sub-categories or Items
            • Editing a Sub Category
            • Removing a Sub Category
            • Display Order of Subcategories
          • Options
            • Add an Option
            • Select Existing Options
            • View Added Options
            • Editing the Options
            • Removing the Options
            • Display Order of Options
        • Settings
          • Meal Order Configuration
          • Meal Order Settings
            • Meal Order General Settings
            • Meal Order Courses
            • Meal Order Screens
            • Meal Order Table Service
            • Area Coordinated Printing
      • Meal Order Table Service
        • Meal Order Table Service Module Overview
        • Areas
          • Add Areas and Tables
          • Editing Areas and Tables
          • Removing the Areas and Tables
          • Graphical Map
        • Managing Meal Orders
          • Create an Order
            • Adding items to the order
            • Quick Add
            • Change Price
            • Place an Order screen
            • Apply Discount to Items
            • Sending an Order
          • Modifying an Open Order
            • Changing Items
            • Resending the Order
            • Cancelling Items
            • Uncancel Items
            • Calling a Course
            • Moving and Merging Tables
            • Print Bill
          • Meal Order Prepayments
          • Finalising an Order
          • Takeaway Orders
          • Using the Meal Order Manager
      • Meal Order Delivery Add On
    • Bookings Module
      • Manage Bookings
      • Add and Edit Resource Price Group
      • Add and Edit Resource Type
      • Add and Edit Resource
      • Add and Edit Locations
      • Add and Edit Schedule
      • Add and Edit Time Slots
      • Add and Edit Code List
    • Synchronisation
  • Other Devices
    • PDA
      • Amicus PDA
        • NBS Amicus PDA Overview
        • Login
        • Main Menu
        • Configuration
        • Controls
        • The Queue
        • Update Database
        • Logout and Exit Amicus PDA
        • Amicus PDA Customers
        • Amicus PDA Products
          • Adding New Products
        • Features of NBS Amicus PDA
          • Sale
            • Items in Sale
            • Account
            • Finish
            • Finalise Sale
            • Resuming Suspended Sale in Amicus
          • Customer Order
            • Existing Orders
            • New
            • Finalise
          • Price Check
          • PDA Stocktake
            • Existing
            • New
            • Finalise
          • Adjust Stock
          • Transfer Stock PDA
          • Receive Transfer
          • Order Stock
          • Receive Order
            • Existing
            • New
          • Picking Order
        • Search for a Supplier
      • PDA Stock Conduit
        • Import to Amicus
      • Smart Docket
        • Enable Smart Docket in NBS Amicus
        • Open the Smart Docket Screen
        • SmartDocket Configuration
        • SmartDocket Table Service
        • SmartDocket Navigation
        • Order Creation in Smart Docket
          • Adding menu items to the order
            • Quick Add
          • Place an Order screen
          • Sending an Order
          • Changing views
        • Modifying an Open Order
          • Changing Menu Items
          • Resending the Order
          • Merging Tables
          • Calling a Course
        • Finalising an Order
      • Batch Scanning
    • Scales
    • Customer Display
    • PC-EFTPOS
      • Sales
        • How to make a sale with EFTPOS
        • How to reverse a sale with EFTPOS
      • Payments From Customers
        • Making A Payment To A Customer Invoice
        • Reversing A Customer Payment With EFTPOS
    • Trouble Shooting
• Reports
  • Reports System
  • Report Viewer
  • Sections explained
  • Toolbar Menus
  • Accounting Reports
    • Period Payments By Customer Report
    • Period Invoices by Department Report
    • Period Payments Report
    • Period Invoices Items Report
    • Bank Deposit Preparation Report
    • Accrued Tax Assistant
  • Auditing Reports
    • Access Rights Report
    • Audit Log Report
    • Staff Sales Activities Report
    • Time Period Transactions
    • Time Period Transactions By Staff
    • Cash Movements Report
  • Customer Reports
    • Account Statement
    • Customer Aged Balance Listing
    • Customer Basic Listing
    • Customer Contact List
    • Customer Invoice
    • Customer Listing Report
    • Customer Purchase Summary Report
    • Customer Sales Report
    • Customer Significance Report
    • Customer Transaction History Report
    • Lay By Aged Balance Report
    • Customer Loyalty Points by Month Report
    • Customer Loyalty Points Earnable by Product Report
  • Fuel Reports
    • Wet Stock Report
    • Fuel Delivery Exception Report
    • Fuel Delivery Reconciliation Report
    • Fuel Tank Reconciliation Report
  • Pricing Reports
    • Base Price Change History Report
    • Booking Cost Price Report
    • Non-Promotional Pricing Report
    • Price History Report
    • Pricing Report
    • Price Change Rules Report
    • Price Change Site Variance Report
    • Product Based Promotions Report
    • Volume Product Pricing Report
  • Product Reports
    • Product Fashion Matrix Stock Report
    • Product Details Report
    • Product Listing Report
    • Product Storage and Pricing Report
    • Product Listing By Components Report
    • Product Stock Adjustments Report
    • Product Stock Level Report
    • Product Stock Level Summary Report
    • Product Stock Sales Report
    • Product Stocktake Variance Report
    • Period Stocktake variance Report
    • Product Transaction History Report
    • Product Verification Report
    • Product Turnover Report
    • Stock To Be Ordered
    • Stock Transfer By Site Report
    • Stock transfer Report
    • Stock Valuation Report
    • Total Stock Valuation Report
    • Product Stock Movements Report
    • Product Stock Variance Report
    • Stocktake Sheet Report
    • Stock Transfer By Site By Product Report
    • Hires Report
  • Sales Reports
    • Daily Payment Transaction Detail Report
    • Department Sales by Month
    • Fashion Matrix Period Sales
    • Invoice Discounts by Department
    • Period Sales and Payments Report
    • Period Sales Summary Report
    • Product by Sale Item Price Variance Report
    • Product Significance Report
    • Sale Item Price Variance Report
    • Sales Audit Trail Report
    • Sales By Customer Report
    • Sales By Department Report
    • Sales By Customer By Department Report
    • Sales By Staff Report
    • Sales By Sub-Department Report
    • Sales Person Sales Statistics Report
    • Sales Transaction History Report
    • Sales By Till And Department Report
  • Supplier Reports
    • Supplier Aged Balance Report
    • Supplier Expected Payments Report
    • Supplier History by Site Report
    • Supplier History by Supplier Report
    • Supplier Listing Report
    • Supplier Payment Transaction Report
    • Supplier Purchase Summary Report
    • Supplier Significance Report
    • Supplier Stock Receipts
  • Synchronisation Reports
    • Sync Communication Report
    • Sync Error Report
  • Table Service Reports
    • Service by Day of Week Report
  • Trouble Shooting
• Configuration & Maintenance
  • Configuration
    • Base System Data
      • Accounting Categories
      • Bank Accounts
      • Cash
      • Custom Fields
      • Discounts
      • Images
        • Adding Image Files
        • Adding Image Files in Folders
        • Add and Edit Image Groups
        • Grouping Images
        • Editing Images
      • Payment Types
      • Piece Count Types
      • Problems
        • Add and Edit Problem Types
        • Add and Edit Problems
      • Product Pad Links
      • Product Pad Pages
        • Edit Items in Product Pad Page
          • Add Products to Product Pad Page
          • Add Menu Items to Product Pad
          • Add Menu Categories to Product Pad
          • Add Key Maps to Product Pad
          • Add Hyperlinks to Product Pad
          • Add Pages to Product Pad
        • Allocating Till Groups to Product Pad Pages
        • Allocating Staff Members to Product Pad Pages
      • Sale Time Discount Rules
        • 4Cents per litre discounts
      • Sites and Site Groups
      • Size Types
      • Staff Details
        • Roles Tab
        • Personal Tab
        • Wages Tab
        • Managing Roles
      • Storage Location
      • Till Groups
      • Time Schedules
        • Time Schedule Example
      • Voucher Types
    • Settings
      • All Registers
        • Business Details
        • Registration
        • Add or Edit or Remove a Workstation Registration
        • Devices
        • Sales
        • Sales
        • Layout
        • Security
        • Integration
        • FRED Dispensary Third Party Program
        • Automatic Statistic Reporting
        • System
        • Formatting
        • Taxation
        • Loyalty Settings
        • Quotations
        • Labels
        • Logging
        • Stock Cache
        • Report Styles
      • This Register
        • Devices in This Register
          • Touch Screen
          • Cash Drawer
          • Pole Display
          • Keyboard Settings
          • Toolbar
          • Identification Reader
          • Scale
          • Barcode Scanner No keyboard wedge
        • More Devices
        • Behaviour
        • Sales
        • Customer Display
        • Screen Layouts
          • Customised Main Screen Layout
      • Manage Screen Layouts
        • Controls
        • Moving and Re-Sizing
        • Show/Hide
        • Saving and Loading
        • Filtering a Grid
      • Printer Settings
        • Strip Printers
        • Invoice, Report and Statement Printers
      • Show Default Toolbar
      • Custom Text Editor
      • Costing Module
        • Costing Setup Module
        • System wide settings
        • Department setting
        • Costing Functionality Plugin
        • Stocktake
    • Services
      • Amicus Wedderburn Service
  • Maintenance
    • Database Tasks
      • Backup Database
      • Importing Information
        • Generic Import
        • Supplier Department and Sub Departments
        • Supplier Specific Products
        • Tasmanian Independent Retailers
        • Excel Import
        • CSV Importing
      • Re-Index Database
    • Exporting Information
      • Export to Common File Formats
      • Export to Quickbooks
        • Zed-Axis
        • Setup & Installation
        • Installing the Service
        • Run the Services
        • Application Configuration
        • Multiple Configuration
      • Export to MYOB
      • Export to SAASU
    • Miscellaneous Tasks
      • Run a Support Script
      • Strip Printer Queue
        • Manage Strip Printer Groups
        • Manage Strip Printers
        • Manage Strip Printer Till Groupings
        • Manage Print Queue
      • Diagnostic Tool
• Security
  • Supervisor Override
• Other
  • Coming Soon
  • Glossary
  • Other Documents And Material
  • NBS Amicus Software End User License Agreement
  • New Features And Enhancements In This Release
  • Release Information
  • Trouble Shooting

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