Tips for creating queries

• To find multiple word items, enclose the words in quotation marks. For example, to find New York, type "New York".

• If you enter search criteria in more than one field the && (and) operator is automatically used between these fields. For example, if you enter London in the City field and prospect in the ID/Status field, the query finds all prospects in London. If you want the relationship between fields to be OR (||), you must create an Advanced query. See Creating an advanced query.

• To find all contacts that have any data in a specific field, type an asterisk in the field.

• Queries are not case-sensitive; you do not have to enter text with the correct capitalization. You could enter "XYZ COMPANY" or "xyz company" to find all contacts at XYZ Company.