Configuring Internet Explorer to access ACT! Premium for Web

Users access ACT! Premium for Web through Internet Explorer. While using ACT! Premium for Web, users will be unable to access the Internet Explorer View Source function and the right-click menu.

You must enable Internet Explorer to accept cookies, and you must specify certain browser security settings.

Configuring ActiveX security

To use correspondence and word processing features, users must install two ActiveX controls:

• TX TextControl - This installs with ACT! Premium for Web Server and is part of the same security zone as ACT! Premium for Web Server. All users will be prompted to install this control.

• Common Dialog - This is a Microsoft ActiveX control that some users may need to install. It is part of the Microsoft.com security zone.

For more information on security zones in Internet Explorer, see Help in Internet Explorer.

 

Default browser settings typically prompt users to install ActiveX controls.

You can safely manage these ActiveX controls in one of two ways:

• If your users maintain default browser settings, ACT! Premium for Web prompts them to install one or both of these ActiveX controls. You should inform them that it is safe to install these controls.

• If your client-side Web security policies disallow the installation of ActiveX controls, you may add both the domain associated with your ACT! Premium for Web Server installation and Microsoft.com to the Trusted Sites zone in Internet Explorer. Configure Internet Explorer to prompt users when installing ActiveX controls only for sites in the Trusted Sites zone. Doing this bypasses the ActiveX security constraints only for the necessary controls.