About synchronizing databases
With ACT! Premium for Web Server, users may share data by using a common, or main, database to maintain contact, group, and company information. Often, users in different locations share data. The process of allowing multiple copies of the same data to exist in different places at the same time is called synchronization. Synchronization tracks changes to data in multiple places and transports the change from one database to another.
A remote location requires a remote database of the contact, group, and company information contained in the main database. A remote database can have all the data, or a subset of the data, contained in the main database.
You synchronize data between a main database and one or more remote databases. For an example of two synchronization models, see "Synchronization models" in the ACT! Premium for Web Server User's Guide. These models represent two possible synchronization scenarios for a company.
Synchronization requires a connection between the main database and remote database(s). ACT! Premium for Web Server synchronization has been designed as a background process that will allow for normal use of the database to continue during synchronization.
Before planning for and setting up synchronization, see "Planning for synchronization," in the ACT! Premium for Web Server User's Guide.
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Understanding the synchronization process