Scanning for duplicate records
To scan for duplicate records
From the Tools menu, click Scan for Duplicates.
In the Scan for Duplicate Contacts dialog box, from the Match on list, select the first field you want to compare when searching for duplicate records.
(Optional) In the Then on boxes, select the second and third fields you want to compare when searching for duplicates.
Click OK.
If duplicate records are found, a list of possible duplicates opens as a lookup. From this list, you can delete records, keep both records, or, if you have the security level of an Administrator or Manager, you can combine duplicate records. For more information, see About user roles and permissions.
If no duplicate records are found, a message appears stating that no records matched the criteria.
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You cannot restore deleted records. |
