Making users inactive

Making a user inactive means that user will no longer be able to log on to the database. You may want to inactivate a user account for many reasons. If you have a limited number of licenses, you can inactivate one user temporarily to allow access by another. You may also want to temporarily inactivate a user for security reasons, and then reactivate the user at a later time.

To complete this procedure you must have the appropriate permissions assigned to you. For more information, see About user roles and permissions.

To make a user inactive

1. From the Tools menu, click Manage Users.

2. In the list of users, select a user you want to inactivate.

3. In the User Tasks box, click Edit User.

4. Click Next to advance to the Specify Access screen, and then under Logon Access, select Inactive.

5. Click Finish.

Inactive users cannot log on to the database; however, they can still own data including contacts and activities.

To make a user active

1. From the Tools menu, click Manage Users.

2. In the list of users, select a user you want to reactivate.

3. In the User Tasks box, click Edit User.

4. Click Next to advance to the Specify Access screen, and then under Logon Access, select Active.

5. Click Finish.