After synchronizing, activities do not display in my calendar

ACT! Premium Web 2005 Server

Activities did not synchronize

Problem

After synchronizing, activities for a contact do not display in my calendar although they do in another user's calendar.

Reasons for problem

There are several reasons why this may occur.

  1. Your remote database may only contain a subset of contact records in the main database, so the record to which the activity is attached is not part of the Sync Set assigned to your remote database.

Solution: Ask the Administrator or Manager user to add the contact record(s) to the Sync Set, or subscribe to the record(s) using the Subscription List.

  1. You may not have access to the contact information because the record manager for that contact record has restricted you from viewing or receiving information.

Solution: Ask the record manager of the contact to add you to the contact's access list.

  1. The synchronization relationship may be broken or synchronization may be halted by the administrator.

Solution: Ask the Administrator user for assistance.