Maintain Suspense

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Maintain Suspense Updates

The MaintainSuspense business rule supports the following activity features (Plan and Policy levels):

  1. The ability to update any field on suspense
  2. The ability to update multiple suspense tickets within the same activity
  3. The ability to generate accounting entries using a suspense field as a trigger, the accounting must be visible on the associated suspense ticket.

 

This configuration document deals with items (1) and (2): ability to update one or multiple StatusCode and/or EffectiveToDate Suspense record fields, within multiple (or single) Suspense records.

 

Two transactions are configured to test CopyToSuspenseFields feature: Policy level ”r;SuspenseCopyTo4945”, and Plan level ”r;SuspenseCopyToPlan4945” (configuration files attached to the JIRA are ”r;SuspenseCopyTo”, and ”r;SuspenseCopyToPlan”, respectively). Although there are minor configuration differences, both transactions perform essentially the same task: gather Suspense Record GUIDs, and then pass new StatusCode and EffectiveToDate values to the corresponding Suspense records. The following three MathVariables are contained within each of the two transactions:  

  1. ”r;SuspenseArray” MathVariable is the ”r;bounding” or ”r;limiting” array of Suspense record GUIDS;,
  2. ”r;SuspenseCollection2” MathVariable is the collection that contains a set of Suspense record GUIDs/new StatusCode pairs which will be used to update Suspense records’ StatusCode fields. The set of collection Suspense GUIDs is a sub-set of the array Suspense GUIDs, created in ”r;SuspenseArray” MathVariable;
  3. ”r;SuspenseCollection3” MathVariable is the collection that contains a set of Suspense record GUIDs / new EffectiveToDate pairs which will be used to update Suspense records’ EffectiveToDate fields. The set of collection Suspense GUIDs is a sub-set of the array Suspense GUIDs, created in ”r;SuspenseArray” MathVariable 

A suspense record with a StatusCode of 05 ("MakeUp") must exist in order for SuspenseCollection3 to process successfully.

 

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