- Switch to Microsoft Outlook.
- From the main Outlook window, click Options on the Tools menu, and then click the Mail Format tab.
- Select or clear the Use Microsoft Word to edit e-mail messages check box.
Turn Word on as your e-mail editor for one new message
- Switch to Microsoft Outlook.
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On the Actions menu, point to New Mail Message Using, and then click Microsoft Word (message format).
For example, the message format will be HTML, Rich Text, or Plain Text, depending on what is selected in the Compose in this message format box on the Mail Format tab of the Options dialog box.
Turn Word on for viewing all messages
- Switch to Microsoft Outlook.
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On the Tools menu, click Options, and then click the Mail Format tab.
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Select the Use Microsoft Word to read Rich Text e-mail messages check box.