17.4 Troubleshoot the Installation
MSI*.log
All Deployment Tool installations automatically log their installation behavior to an MSI*.log file in the end user's defined %TEMP% folder, for example: MSI2ce4c.log.
dpinstal.log
When a Package is installed using <a href="its:lansa022.chm::/lansa/VLDTool19_0020.htm">Windows Installer File Install</a> or as a 17.2 Just in Time Install, the installation process creates a log file under the directory ...\X_APPS\<application>\<Version or Patch>.
If there are any issues or errors encountered during the installation of your Application, check the dpinstal.log file. Specifically check for warning or fatal errors.
installtrace.txt
If interrogation of the dpinstal.log does not identify why your installation failed, an additional trace file can be produced by setting the appropriate X_RUN values.
For an MSI install the X_RUN must include:
ITRO=Y
For host monitor package installs the X_RUN must include:
ITRC=ALL
The will be generated into your temporary directory.
...%temp%.This file logs the progress through the installation and may need to be forwarded to LANSA for interpretation.