What is Call In Control?
Call In Control allows you to capture a call to an extension and/or PABX IDs and control where to direct the call. For example, you could send a call or calls to a Message Box where an Auto Attendant greeting can be played.
In Call In Control a number is configured on the PABX but you will need to set up the Call In Control in the IPFX Administrator Application so that when an agent dials the number (eg: 51), the Voicemail knows what to do with the call.
Your voicemail access code is a virtual extension, or on a CISCO Call Manager a CTI Route Point that has a Forward All to the Voicemail pilot. Because this access code is captured in Call In Control and is assigned with the instruction 'Mailbox Password', the voicemail system knows to ask you for your mailbox password.
Note: If you are unsure about changing any Call In Control features, please contact your PABX Technician they may need to make changes on the PABX.