PABX Tab

IPFX Administrator

PABX Tab

PBX Dependent Feature! Available on Director PBX

IPFX allows a user to have PABX details within the extension.

This Feature

 

Does This

DDI/DID

 

Shows the DDI/DID connected to this extension number (greyed out for users)

Outbound CLID Type

 

Displays the type of Outbound DDI Type. Select from the drop-down Menu.

Available options are::

None: The PBX pilot number will be used for CLID presentation

DDI: The extension's DDI will be used for CLID if any. If not then defaults to "none".

Other: The value of Outbound CLID field will be taken as CLID, If left empty reverts to "None".

Restrict: CLID is withheld, i.e. called party will see no CLID.

Outbound CLID

 

This displays the CLID that the company is displaying when you make an outbound call.

Forward All

 

When a user's location is set to Forward All Calls To Voicemail, the 'forward all' selection is populated with the destination of the Voicemail Port.

Forward Busy

 

The 'forward busy' selection is always set to divert to the Voicemail Port.

Forward No Answer

 

The 'forward no answer' selection is always set to divert to the Voicemail Port.

Forward Timeout

 

The 'forward timeout' selection is for adjusting how long the user's extension rings before diverting to voicemail.

Forward NU

 

Destination is unobtainable. When a caller phones your extension, if your phone is unobtainable this setting advises where your callers go.

Reboot Extn

 

This button is not visible to users.

This feature causes a full reload and will drop any calls that are in progress.

Reset Extn

 

This button is not visible to users.

This feature is used to update the phone.

Route Level

 

Select the Route Level from the drop-down Menu. (greyed out for Users)

Note The Forward Timeout selection must exceed the Queue Pullback timeout if the agent is in the queue, otherwise queue calls will not pull back from the queue, but deliver to the agent's voicemail.

See Also

Add/Edit/Delete an Extension

General Tab

Queues Tab

Numbers Tab

Options Tab

Groups Tab

Details Tab

Hours

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