Adding / Editing Voicemail Distribution Groups
- Click on the Config button on the top menu bar.
- Open the Groups Folder.
- Open the VM Distribution Groups folder.
- The IPFX Configuration screen displays.
- The right side of the screen will now show the existing VM Distribution Groups.
To Add a new Voicemail Distribution Group
- Right click on the right side of the screen to display the short-cut menu.
- Select New Company Group. The Company Voicemail Distribution Groups screen displays.
- Enter the Voicemail Group Number.
- Enter the Description.
- Select from the Available Extensions and use the move buttons to move to the Group Extensions pane.
- Click OK.
To edit an existing Voicemail Distribution Group.
- Double click on the selected item.
- A populated Company Voicemail Distribution Groups screen displays.
- Make changes as required.
- Click OK.
A description of the Fields is set out below.
Number
This is the group number that staff will use to send a message to this group.
It must be a three-digit number between 000 and 049.
Description
The description should match the intentions of the group.
i.e. Technical = All staff that are involved on the technical side of the company.
Available Extensions
This shows all available extensions in your company which are available to be put into a group.
Group Extensions
This includes all the extensions you want in the group. When a message is sent using the group number, each of the extensions will receive the message.
Move Buttons
Move all names from Available Extensions to Group Extensions.
Move one name at a time from Available Extensions to Group Extensions.
Remove one name at a time from Group Extensions.
Remove all names from Group Extensions.
To add more than one name at a time, hold the CTRL key down and then click the names you require.
When you have selected all required names, you can move them using the single Move button ( > ).
Play/Record
Allows you to listen to or record the voicemail distribution group name. The system will phone your extension with an options menu to listen, re-record or cancel the message.