Adding / Editing Voicemail Distribution Groups

IPFX Administrator

Adding / Editing Voicemail Distribution Groups

  1. Click on the Config button on the top menu bar.
  2. Open the Groups Folder.
  3. Open the VM Distribution Groups folder.
  4. The IPFX Configuration screen displays.

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  5. The right side of the screen will now show the existing VM Distribution Groups.

To Add a new Voicemail Distribution Group

  1. Right click on the right side of the screen to display the short-cut menu.

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  2. Select New Company Group. The Company Voicemail Distribution Groups screen displays. 

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  3. Enter the Voicemail Group Number.
  4. Enter the Description.
  5. Select from the Available Extensions and use the move buttons to move to the Group Extensions pane.
  6. Click OK.

To edit an existing Voicemail Distribution Group.

  1. Double click on the selected item.
  2. A populated Company Voicemail Distribution Groups screen displays.

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  3. Make changes as required.
  4. Click OK.

A description of the Fields is set out below.

Number

This is the group number that staff will use to send a message to this group. 

It must be a three-digit number between 000 and 049.

Description

The description should match the intentions of the group. 

i.e.  Technical = All staff that are involved on the technical side of the company.

Available Extensions

This shows all available extensions in your company which are available to be put into a group.

Group Extensions

This includes all the extensions you want in the group.  When a message is sent using the group number, each of the extensions will receive the message.

Move Buttons

75 percent scaled GIF Move all names from Available Extensions to Group Extensions.

75 percent scaled GIF Move one name at a time from Available Extensions to Group Extensions.

75 percent scaled GIF Remove one name at a time from Group Extensions.

75 percent scaled GIF Remove all names from Group Extensions.

 To add more than one name at a time, hold the CTRL key down and then click the names you require.

 When you have selected all required names, you can move them using the single Move button ( > ).

Screenshot Template

Play/Record

Allows you to listen to or record the voicemail distribution group name. The system will phone your extension with an options menu to listen, re-record or cancel the message.

See Also

Voicemail Distribution Groups

What are Voicemail Distribution Groups?

Removing a Voicemail Distribution Group