What is a Message Box (Audio Text)?
Message Box (Audio Text) gives you the ability to program message boxes to play a greeting and perform different actions based on the caller's choice, the time of day and/or date.
These message boxes can be linked together to build simple or advanced menus.
How your PABX is programmed will determine whether incoming calls are routed to your Operator, to the Auto Attendant/Audio Text or both. All of these depend on Message Boxes to help the caller.
Many of the Audio Text messages will have been set up for you at the time of installation.