Notes Tab

Notes Tab

You can store any relevant information in the notes section.  Ie., you may want to track history of adding staff, changing staff, changing Priorities, new company product/service promotions in conjunction with call centre etc.

Enter notes in the Comments pane.

Click OK.

See Also

Adding/Editing an Advanced Queue

General Tab

LCD Tab

Agents Tab

Schedules Tab

Announcements Tab

Priority / GOS Tab

Alarms Tab

Preferred Agents Tab

Wildcards Tab

Holidays Tab

Permissions Tab