Add/Edit/Delete an Extension

Add/Edit/Delete an Extension

Open the Configuration\Extensions subfolder and right-click the right side of the screen (either on an extension to edit it or anywhere to create a new extension) to display the shortcut menu.

To create a new extension

1. Select New Extension from the Shortcut Menu.

   

2. A new extension Properties screen displays. The General Tab displays by default:

   

3. Enter the new extension details. Click OK.

Instructions to complete each tab follow this section.

To copy an extension

1. Right-click on the extension that you wish to copy.
2. Select Copy from the context menu.
3. If you choose to Copy an extension, the new extension displays the Properties Screen with all the relevant fields populated except the extension number. 
4. Enter the new extension number and click OK.

To delete an extension

1. Right-click on the extension you wish to delete.
2. Select Delete from the context menu.
3. If you choose to Delete an extension, you will be asked to confirm the action in a popup Confirm Delete screen.

   

4. Select Yes to confirm, No or Cancel to cancel the action.

Note 1: You can delete multiple extensions by highlighting one extension, selecting SHIFT or CTRL to highlight additional extensions, then right click to Delete.

Note 2: (IPFX Director only) Deleting an in-use extension on Line 1 will cause a phone to be assigned an Auto-Added number.

To view an extension's properties

1. Right-click on the extension whose properties you wish to view.
2. Select Properties from the context menu.
3. The Properties screen appears, from which you many exit the properties of the extension.

To move a mailbox to a different extension number

1. Right-click on the extension whose properties you wish to view.
2. Select Move Mailbox from the context menu.

   

3. Enter the number of the extension to which you want to move the selected mailbox.
4. Select Yes to continue or No or Cancel to cancel.

To reset a mailbox

Prompts you with a Reset Mailbox screen.

• Select Yes to continue or No or Cancel to cancel.

Note: You can reset multiple mailboxes by highlighting one extension, pressing SHIFT or CTRL and clicking additional extensions to highlight, then right click to reset mailbox.

In This Section General Tab Queues Tab Numbers Tab Options Tab Groups Tab Details Tab PABX Tab Hours Related

See Also Extensions What is an Extension?