Operator Message Script Suggestions
An Operator Recording Script is used in the circumstance when the Operator is preparing what to say in the Operator Overflow, Fire/Emergency, Break, Day Message and Night Message. These Recordings are called Auto Attendant Messages.
Operator Overflow Message.
"Welcome to (Company Name)
Our Operator is attending to another call at present
Please continue holding and your call will be answered as soon as possible.
Thank you"
OR
"Welcome to (Company Name)
Our Operator is attending to another call at present
If you know the extension number of the person you require please dial it now,
For a Staff Directory Press (1)
Or please continue holding and your call will be answered as soon as possible. Thank you"
Operator Break Message.
"Welcome to (Company Name)
Unfortunately our Operator is unable to attend to your call at present
If you know the extension number of the person you require please dial it now,
For a Staff Directory Press (1)
Or please hold to leave a message which we will respond to, at the earliest
opportunity. Thank you"
Fire/Emergency Message.
"Welcome to (Company Name)
Unfortunately we cannot attend to your call at present, as we are experiencing a situation that has required us to exit the building. However, please leave your Name, Contact details and a brief message after the tone and we will contact you as soon as we can. Thank you"
OR
"Welcome to (Company Name)
Unfortunately we cannot attend to your call at present, as we are experiencing a situation that has required us to exit the building. However, if you want to leave us a message please press (1) now and you will be able to record your Name, Contact details and a brief outline of your requirements and we will contact you at the earliest opportunity. Thank you."