Recording a Message

IPFX Console

Recording a Message

If a caller wants to leave a message with the Operator for a particular person, the Operator can record the message and have it delivered automatically:

  1. Right click on the person's DSS key. The extension's Location screen will appear.
  2. Click on the Record button (down the right hand side of the Location screen).
  3. This will record the conversation between the Operator and the Caller.
  4. Once finished the recording will automatically be delivered to the extension's mailbox.

 

See Also

Call Handling with Voicemail

Voicemail

Transferring a Call to an extension with Voicemail

Transferring a Call Directly to a Voicemail Greeting

Leaving a voicemail message as the operator

Accessing the After Hours/Operators Mailbox

Sending Enotes