Answering a Ringing Extension

IPFX Console

Answering a Ringing Extension

If you hear a phone ringing on an individual's extension, and you know no one is available to answer that call, you can pick the call up from IPFX Console.

To pickup a call from a ringing extension:

  1. Click on the Pick Up button.
  2. Click on the appropriate DSS key.

You can now talk to the caller.

See Also

Basic Call Handling

Keyboard Call Handling

Answering an Incoming Call

Transferring an External Call

Joining two incoming calls

Answering Recalled Calls

Retrieving the Last Transferred Call

Retrieving any Transferred Call

Calling an Extension Directly

Toggling Between Two Callers

Intruding on a Call

To Place a Call on Hold

Taking a Call off Hold

Calling an External Number Directly

Adding a note to a call