Retrieving the Last Transferred Call

IPFX Console

Retrieving the Last Transferred Call

In the situation where you have transferred a call to the wrong extension and you want to retrieve the call:

  • Click the Ret Last button

This will retrieve the LAST transferred call only. You will be reconnected to the caller unless the call has been answered (by a person, or by voicemail). You can now transfer the caller again as usual.

See Also

Basic Call Handling

Keyboard Call Handling

Answering an Incoming Call

Transferring an External Call

Joining two incoming calls

Answering Recalled Calls

Retrieving any Transferred Call

Calling an Extension Directly

Answering a Ringing Extension

Toggling Between Two Callers

Intruding on a Call

To Place a Call on Hold

Taking a Call off Hold

Calling an External Number Directly

Adding a note to a call