Joining two incoming calls

IPFX Console

Joining two incoming calls

PBX Dependent Feature! Available on Cisco CallManager Available on Director PBX

To join two incoming calls in a conference:

  1. Answer the first incoming call.
  2. Click the Hold button to place the first call on hold.
  3. Call the second conference participant..
  4. When the second participant answers, click the Join button.
  5. Double-click on the held call in the call window.
  6. All three parties are now conferenced together.
  7. You may now hang up, or click the Release button to leave the conference. The two other parties will remain in the conference.

See Also

Basic Call Handling

Keyboard Call Handling

Answering an Incoming Call

Transferring an External Call

Answering Recalled Calls

Retrieving the Last Transferred Call

Retrieving any Transferred Call

Calling an Extension Directly

Answering a Ringing Extension

Toggling Between Two Callers

Intruding on a Call

To Place a Call on Hold

Taking a Call off Hold

Calling an External Number Directly

Adding a note to a call