Send e-mail to an extension

Send e-mail to an extension

Note: For this function to work the selected extension must have an e-mail address associated to it, and the Enable Directory Context Menu option must be turned on in Console's Configuration > Settings Tab.

How to send an E-mail message from the Directory

1. Click on one of the the Directory buttons on the toolbar:

   

2. The Directory will appear.
3. Right click on the extension two whom you wish to send an e-mail message to display the context menu:

   

4. Select Email.
5. Your default e-mail client will open for you to type in and send your message.

If your default e-mail client does not display, check the following

1. Open Start>Control Panel>Internet Options
2. The Internet Options Screen appears.
3. Click on the Programs tab:

   

4. Select your e-mail client from the drop-down menu.
5. Click OK.

See Also

Using the Directory

Searching within Company Directory

Sorting the Directory

Searching the Directory within a Single Field

Searching the Directory: Quick Search over Multiple Fields

Dialling from the Directory

Changing an extension's properties

Open chat window to an extension

Filtering the Directory