Answering Recalled Calls

IPFX Console

Answering Recalled Calls

To Answer a Busy/No Answer Recall

When you have transferred a call to an extension that does not have Voicemail, the call will recall back to the Operator.

To answer the call, you can either:

  • Click Answer

    or

  • Click Recall

    or

  • Double-click on the call ringing in your display

To Answer a Recall from Voicemail

When you have transferred a call to an extension that does have Voicemail and the caller presses 0, the call will come back to the Operator.

To answer the call, you can either:

  • Click Answer

    or

  • Click Oper

    or

  • Double-click on the call ringing in your display

See Also

Basic Call Handling

Keyboard Call Handling

Answering an Incoming Call

Transferring an External Call

Joining two incoming calls

Retrieving the Last Transferred Call

Retrieving any Transferred Call

Calling an Extension Directly

Answering a Ringing Extension

Toggling Between Two Callers

Intruding on a Call

To Place a Call on Hold

Taking a Call off Hold

Calling an External Number Directly

Adding a note to a call