Return Goods to Vendors
Before you start
-
Find out the numbers of the receipts to which you wish to post returns.
-
Determine whether you are prorating or leaving any additional costs that were on the original receipt for the items that you are returning.
-
Decide whether to post each return as you enter it, or save the returns to post them later in a batch using the Post Transactions form.
Note: If the receipt is marked as Complete, or is no longer available, you must use the Adjustments form to adjust inventory levels and costs.
To return goods to vendors:
-
Open Inventory Control > I/C Transactions > Receipts.
Click here for help on receipt/return fields.
Note: If you received goods through the Purchase Orders module, you should return those goods using P/O.
-
Use the Finder or the navigation keys to select the receipt for which you are returning goods.
-
Enter a description for the return, and then specify the transaction date and fiscal year and period to which you will post it.
-
You cannot change the vendor information or the exchange rate for a multicurrency transaction.
-
Choose whether additional costs applied to returned goods on the original receipt should be prorated to the remaining goods on the receipt or left assigned to the items to which they were originally allocated.
Note: If you return all of the items on the receipt, you must use the Adjustments form to write off the additional cost from the receipt to a general ledger write-off account, even if you select the Prorate option.
-
Click the Zoom button () to edit optional fields for the return, if you use optional fields.
-
To fill in the return details:
-
Select the receipt line for the goods that you are returning.
-
Tab to the comments field and provide a reason for the return.
-
Tab to the Quantity Returned field and enter the quantity being returned. If working with serialized and/or lotted items, you will be prompted to assign serial/lot numbers.
-
Click the Zoom button in the Optional Fields column heading to enter optional field information.
-
When you are ready, click Save or Post.
-
If you choose Save, Inventory Control saves the transaction so you can edit and post it later.
-
If you choose Post, Inventory Control posts the return immediately.
If you use the option to allow you to delete transactions after posting, Inventory Control asks if you want to delete the transaction.
If you delete the posted transaction, you will not be able to drill down to the transaction details from General Ledger. Also, you will not be able to recall the returns or adjustments.
-
Click OK at the confirmation message.
After using
-
If you used the Save button to save transactions (instead of immediately Posting transactions):
-
Print the Transaction Listing report to list all transactions that you entered.
-
Compare listings to original documents and edit transactions if necessary.
-
Use the Post Transactions form to post transactions and update inventory quantities and costs (depending on the Setup Options that you choose).
-
Run Day End Processing to update Inventory Control's audit data, costing data (unless you cost items during posting), and item statistics after posting receipts, returns, and adjustments.
-
Print the Receipts Posting Journal to check the receipts, receipt returns, and receipt adjustments that you posted.
-
You can post more than one return to a receipt.