Warranty Codes Form
If you have the Serialized Inventory and Lot Tracking license installed, you may sell items with basic and extendable warranties to your customers. If so you will need to set up a number of different warranty codes that will be applied to your serialized or lotted items at point of sale.
Use the Warranty Codes form to enter the terms of your sales agreements you have with your customers on the serialized or lotted items that they purchase from you. Each warranty code can have up to five periods, and you can define the number of days in each period of the warranty. The number of days in the periods are cumulative. For example, for a 90-day warranty, you can have three periods set to 30 days.
Click the Field List button at the top of this topic for information about fields on the Warranty Codes form.
To add warranty codes
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Select I/C Setup > Warranty Codes to display the Warranty Codes form. If the Warranty Codes icon does not appear in the I/C Setup folder, that means you have not installed the Serialized Inventory and Lot Tracking license.
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Enter a WarrantyCode of up to six characters and a description of the warranty code in the adjacent field.
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Add a line in the grid for each period in the warranty code:
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If the period has a Lifetime warranty, double-click this field to change it to Yes. Otherwise, leave it as No.
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Enter the number of warranty days in this period. (not available for a period where the Lifetime field is set to Yes.)
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Enter the number of days after the sold date that the warranty period becomes effective.
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Enter a description of the warranty period, up to 60 characters.
To add the next period, press the Insert key.
To delete a period, highlight the line and press the Delete key on your keyboard.
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Click Save to add the warranty code.
After Warranty Codes are defined and applied against sale items, you may have to periodically update the warranties on items.