Troubleshoot publishing Web sites

Microsoft Office Publisher 2003

You might be experiencing Internet connection problems. To publish your Web site, you must have access to the Internet, either through a modem or through a network connection that provides Internet access. To check your Internet connection, do one of the following:

  • If you're using a modem to gain access to the Internet, check your modem connection. Most external modems have lights that show when they're sending or receiving signals. Consult your modem's user manual for more information.
  • If you connect to the Internet through an Internet Service Provider, you may need to log on to the service again. You may also want to test other Internet connections from the same service provider.
  • If you have Internet access through your company's network, there could be network problems or Internet connection problems. If the problem persists, contact your network administrator.

ShowMy Web site loads slowly.

  • You may have a slow Internet connection, or you may be experiencing problems with your Internet connection. Check your connection speed or try to log on to your Internet Service Provider again.
  • If your Web site loads slowly when you publish updates, check to see whether you selected the Enable incremental publish to the Web option. This option allows you to publish updates to a previously published Web site quickly by uploading only the files that contain the changes you have made.

    ShowHow?

    1. On the Tools menu, click Options, and then click the Web tab.
    2. Under Saving, select Enable incremental publish to the Web.

ShowAfter I published my Web site, some features did not work.

You may have published to a Web server that does not have the most recent version of the FrontPage Server Extensions from Microsoft. Without these server extensions, certain features will not work, such as Web forms.

Contact your Internet Service Provider or network administrator to find out if the Web server or network server that you are publishing to has the necessary server extensions.

ShowI published my updated Web site to the Web, but I don't see the changes I made.

If you try to publish an updated version of your Web site to the Web, and your changes do not appear, it may be because you made previous changes to your Web site files directly on the Web server or the network server. If you made changes to your Web site directly on the server, you will not be able to publish later updates to the site from the original .pub file by using the Publish to the Web command. This is because the files that you changed on the server will no longer match up with the files that Publisher exports.

To update your Web site by using the Publish to the Web command, you will need to ensure that Publisher publishes your entire Web site, and not just the updates to the .pub file.

ShowHow?

  1. On the Tools menu, click Options, and then click the Web tab.
  2. Under Saving, clear the Enable incremental publish to the Web check box.