Daily Location by Extension Report
This is a detailed log of the Locations chosen by the user of an extension over time. You can see when they have set themselves in the office, in meetings, in Queue etc.
Provides detailed information of user/agent whereabouts.
Daily Locations by Extension Report
This allows you to compare the time an extension spends in a Location. With this report you can easily see what percentage of time is being spent in Meetings, Queues etc.
This summarises the total time extensions are logged into a Queue or other locations by day.
Report Criteria
Calculations
Report Heading |
Definition |
Presence |
Presence state examined |
Duration |
Total Time in Presence state |