Team Summary - Queue Call Type by Extension

Team Summary - Queue Call Type by Extension

Why this report?: To get a 1 line summary for each of your Team Members and a single line Total for all the members together. Good for end of month figures for a Team.

Report Criteria

See Also

Agent Teams

Team Summary - 30 minute intervals

Team Summary - 30 minute intervals - Excel sample

Team Summary - Extension by Queue Report

Team Summary - Extension by Queue Report - Excel sample

Team Summary - Queue Call Type by Extension - Excel sample

Team Summary - Wrap-up Code Summary

Team Summary - Wrap-up Code Summary - Excel sample

Team Summary - WrapUp Codes by Queue

Team Summary - WrapUp Codes by Queue - Excel sample