Presence Information Reports

IPFX Reports

This category comprises the following base reports with templates noted accordingly:

These reports provide data sorted by extension. The User's Presence information is detailed and summarized. Extension presence states are "Queue", "Office", "In A Meeting", "Do not Disturb", "Gone Out", "Gone For The Day", "Holiday", "Sick Leave" and "Break". The extension user can set their presence state via phone or PC.

The extension reports with Presence information help ensure that Presence states are being used correctly.