Printing reports for 8-digit extension sites

In rare instances, fields containing extension or queue numbers may be be truncated when reports are generated for sites using 8-digit extensions.

This issue is caused by certain printer drivers; the data integrity of the report itself is not affected.

In order to remedy this error, IPFX suggests that following steps may be helpful:

Check that your computer is using the latest driver for your printer
Consult your printer documentation about Font Substitution and ensure that your printer is not substituting the default Arial font
Attempt to print the report from a different printer in your organisation.