documentation.HELP! IPFX Reports Documentation

Extension By Queue Report

IPFX Reports

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Extension By Queue Report

This report identifies for each queue, how many calls each agent received on a daily basis.

Report Criteria

Calculations

See Also

Queues

Extension By Queue Report - Excel sample

Overall Queue Summary

Overall Queue Summary - Excel sample

Queue Summary

Queue Summary - Excel sample

Queue Summary - 15 Minute Intervals

Queue Summary - 15 Minute Intervals - Excel sample

Queue Summary - 20 Second Intervals

Queue Summary - 20 Second Intervals - Excel sample

Queue Summary - 30 Minute Intervals

Queue Summary - 30 Minute Intervals - Excel sample

Queue Summary By Day

Queue Summary By Day - Excel sample

Queue Summary by Hour

Queue Summary by Hour - Excel sample

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