Call Activity Reports

This category comprises the following base reports with templates noted accordingly:

• Call Pullback Report (base report)
• Call Pullback Summary (base report)
• Call Transfer Report (base report)
• Call Type by Extension Summary (base report)
• Direct Dial Interval (base report)
  • Direct Dial Interval
  • DDI Reports for Abandoned Calls
  • DDI Reports for Answered Calls
• Direct Dial Summary (base report)
• Total Call Activity (base report)
  • Total Call Activity
  • Incoming Calls Report
  • Outgoing Calls Report
  • Queue Call Type by Extension Report
  • WrapUp Total Call Activity Report