Clearing Voicemail Messages when you are Offsite

Clearing Voicemail Messages when you are Offsite

To check your voicemail from a remote location via your DDI/DID

1. Call your DDI/DID number.
2. When the voicemail system answers, it will begin to play your greeting.

   Press *# immediately — do not wait for the greeting to finish.

3. The voicemail system will announce your name.

   Tip! If you have voicemail messages waiting, you will hear a short bell sound: ding! If you do not hear the bell, you have no new messages and may choose to hang up.

   The voicemail system will ask you to enter your password.

   Enter your password.

4. You now have access to your voicemail messages.

To check your voicemail from a remote location via a backdoor number

1. Call your organisation's backdoor number.
2. Enter your extension number at the voice prompt and press #.
3. The voicemail system will announce your name.

   Tip! If you have voicemail messages waiting, you will hear a short bell sound: ding! If you do not hear the bell, you have no new messages and may choose to hang up.

   The voicemail system will ask you to enter your password.

   Enter your password.

4. You now have access to your voicemail messages.

See Also

Remote Voicemail Access

Saving money by specifying Remote Access numbers