This section explains the options available when you click on Queues on the IPFX Live Desktop Toolbar.
In This Section
What is a Queue?
Viewing Queues
Viewing Queue Agents and Call Flow
Viewing Queue Calls
Queue Pickup
Last Agent to Log out of Queue Notification
Queue Hold
Queue Control
Queue Properties
See Also
IPFX Phone Control Toolbar
Using locations
Voicemail
Send a message
Directory
Dial
Work Time
Contact
Record
Reports
Options
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