Queue Hold

IPFX Live Desktop

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Queue Hold

You can place a call on queue hold.  This holds the call within the queue for other agents in the queue to view.

Double click to take the call if required.

See Also

Queues

What is a Queue?

Viewing Queues

Viewing Queue Agents and Call Flow

Viewing Queue Calls

Queue Pickup

Last Agent to Log out of Queue Notification

Queue Control

Queue Properties

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