Viewing Schedule Tab of Insight
Functionality within the Schedule Tab
This Feature |
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Does This |
Extension |
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Displays scheduled appointments for the selected extension |
Related |
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Displays scheduled appointments for the selected extension and related extensions. |
Department |
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Displays scheduled appointments for all extensions in the selected extension's department. |
Team |
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Displays scheduled appointments for the selected extension's team. |
Display |
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Refreshes the display view of the Appointments. |
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If you place your cursor over this red dot, the contacts appointment details will display. |
Note If your appointment does not have a 'key word' specified, the appointment will not display in the Schedule Tab.