Changing Work Time

IPFX Live Desktop

Changing Work Time

Select the work time required from the drop-down list.  This will ensure that whenever you pick up or hang up the handset of your phone your location will be set to work time for the time you specify in this section.  This is not a random work time feature, this is a default function for all calls.

Screenshot Template

Note 1: The Queues section on the above screen is only visible by Supervisors or Administrators.
Note 2: For random work time selection please refer to Work Time.  For Queue work time selection please refer to Queue Work Time.

See Also

Viewing Queue Properties

Auto Answer Queue Calls

Personal Queue Priority