CTI Options

IPFX for Outlook

CTI Options

Click on this icon on your IPFX Phone Control Toolbar:

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To open the IPFX for Outlook Options screen:

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Note By default, the screen opens on the General tab.

The version of IPFX software you are running (at top) and these features (at bottom) are displayed on all tabs:

This Feature

 

Does This

Change Password

 

Allows you to change your password. When you select this option, a Set Password box appears:

Enter and confirm your new password.

Click OK to change.

Next time you open the application you can use your new password.

Note Only numeric characters 0 - 9 are allowed for your password and it must not start with a 0. It must also be between 4 and 15 digits long.

Clear Saved Password

 

Enables you to reset the password prompt at the start-up screen (when the user has checked 'Save Password' at startup).

Synchronise Contacts

 

Enables you to synchronise your Contacts between the IPFX Client and your email client manually [this feature only available in IPFX for Outlook and IPFX for Lotus Notes].

Reset Toolbars

 

This feature enables you to reset your Toolbars to the default setup as set by the Administrator [this feature only available in IPFX for Outlook and IPFX for Lotus Notes].

Customize Directory View...

 

This allows you to customise the view of your Directory without affecting other users, e.g. if you wish to see the Directory columns in the order of extension number, first name, last name, department, location, mobile number, etc.

Please see your Administrator for access privileges if required.

  • Click on the Directory Fields button -
  • The screen below displays

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  • Select fields required.
  • Use Move UP/Move Down buttons to place selected fields in required order.
  • Click OK when completed.

You will have to shut your email client down and reopen to view the Directory Column changes.

In This Section

General Tab

Network Tab

Popups Tab

See Also

IPFX Phone Control Toolbar

Directory

Queues

Dial

Call Control

Forward to Voicemail

Send a message

Record

Work Time

Config

Reports