Dialing from your Directory Listing
To dial from your Directory Listing
- Click on the Directory button on the IPFX Phone Control Toolbar.
The Extension Directory will appear:
To view other directories, click the View Queues drop-down menu to display and select the required directory view, as shown in the screen below.
- Double-click on the Queue you require to display the details of members of the queue.
Then
- Double click on the extension you require.
- The application will dial the number and connect the call through your phone.
Or
- Select Call Control.
- Click Dial.
The application will dial the number and play the call through your phone.
A short cut menu will appear:
Note If on an Analog Extension, the application will call your phone first and when you pickup the handset, it will call the person you have selected.