What is IPFX for Outlook?

IPFX for Outlook

IPFX for Outlook is a powerful, easy to use tool that lets you access your personal voicemail mailbox and Call and Contact Centre facilities from within Microsoft Outlook 2000, 2003 or XP.

IPFX for Outlook centralizes your communication tools by merging your e-mail software and your voicemail mailbox into one system. Using IPFX for Outlook you can access your voicemail messages from within your email client's InBox. Just double-click on a voicemail message to have it played through your computer speakers or telephone handset.

IPFX for Outlook also allows you manage information about your location and availability, and to view the locations and availability of your colleagues and other internal extensions, including Call Centre Queues and Agents (if applicable).