Troubleshooting

Error Messages

An unexpected database error has occurred

TCP/IP timeout has occurred

TCP/IP host was not found

The connection to <newlook server name> has not been defined

Script cannot be generated at this time

xxxxxxx is an orphan script and should be deleted

Error running RAMP in end-user mode (UF_EXEC) but not in design mode (UF_DESGN)

Problems

When recording:

newlook cannot be started in the RAMP Window

Keystroke is ignored

RAMP does not recognise the name of forms that I have defined recently or any other newlook definition changes

RAMP Choreographer does not recognize a screen that has a name in newlook Designer

When executing RAMP applications:

Navigation is Incorrect, but there is no error message

Strange behavior in scripts

Screen does not react when selection is changed in instance list

A Screen is not recognized

When scripting:

Subfile accessor only reads the first page