Cancel Backordered Quantities on an Existing Sales Order

Sage ERP Accpac Order Entry 6.0

Cancel Backordered Quantities on a Sales Order

Overview

Before posting an active, future, or standing order, you can change it, cancel parts of it, or cancel the whole order.

After you post an order, you can change any part of the order except:

  • The order number.

  • The customer number.

  • Completed detail lines.

You can add new detail lines to an order at any time — even if the order is completely shipped and invoiced.

You can delete any detail lines that have no items shipped, and you can change the outstanding amounts of any detail lines that are partially shipped.

Multicurrency tax groups. If you use multicurrency accounting, you can change the tax group only to another tax group that uses the customer's currency.

To cancel backordered quantities:

  1. Use the Order Entry form to display the order that you want to edit.

  1. Open Order Entry > O/E Transactions > Order Entry.

  2. Type the number of the order you want to edit, or select it from the Finder.

Click here for help on Order Entry fields.

  1. Choose the line that you want to cancel.

  2. Set the Quantity Backordered to zero to mark the line as complete.

Order Entry will add the line amount (the Quantity Ordered) to the Sales Lost field on the Sales Statistics report.

  1. Click Post to post the changes.

Note that if you by increase the quantity backordered on a shipment for a fully shipped order, the program then treats the order as incomplete.

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