Credits on Invoices

If an order is still incomplete, and you do not want to create a credit note, you can enter credit amounts on invoice detail lines for returned items or to reverse miscellaneous charges.

To enter a credit for a returned item, enter a negative quantity in the Quantity field before posting an invoice. The program computes the extended price of the item as a negative amount. Credit amounts entered on invoices are included with other invoice data on the Invoice List. They do not appear on the Credit Note List.

The quantities on hand in Inventory Control are adjusted when you post the invoice.

The costs of the returned items are adjusted when you run Day End Processing in Inventory Control.

Although you can enter a detail line with a negative quantity shipped, Order Entry does not allow you to post an order or invoice with a negative total.